ORDER INFO

SIZING

Our garments are designed to circular fashion principles with extra growth room added in to make them last longer for your child. This means they have approx 3cms extra added into the length of the body and sleeves on long sleeved garments. Please bear this is mind when considering sizing. Chest measurements are taken around the whole body and are recommended to be taken over light underclothes. Garments will shrink on first wash.

COVID NOTIFICATION – the postal service may experience delays due to reduced staff which is out of our control. If you need an order in time for a special occasion please email us here and we will prioritise dispatch or please choose an express service.

SHIPPING

We use Royal Mail second class for standard shipping within the UK and couriers for heavier orders. Shipping for orders under 2kg is the standard rate unless we have a free delivery offer. Orders over 2kg are charged at a higher rate. Unfortunately, we don’t currently ship abroad due to brexit and covid potentially causing delays and problems at customs and borders. 

Orders will be dispatched Monday to Friday and are usually posted the next working day, but please allow extra time for busy periods such as Christmas or when we are on annual leave. We will email you once your order has dispatched with delivery details

Standard shipping: £3.95               Delivery time: 2-3 working days
Heavy shipping £9.95+                  Delivery time: 2-3 working days

Our larger orders come in special branded box packaging which is made from recycled stock and is recyclable and biodegradable. Our mailing bags are compostable and made from corn starch and bioplastic. Please use them again, compost them or recycle after use.

RETURNS

We offer a full money back guarantee on all our products at Boy Wonder. If you are not satisfied with the product you have purchased you can return them to us within 14 days of purchase. The product must be in the same condition you received them in and undamaged in any way.

Please contact us to request a returns slip here and repack the items carefully including the returns slip. A refund cannot be processed if the return slip is not included with the goods. Return shipping is at your own cost and risk. As a micro business we cannot offer free returns.

When we receive your return it will be inspected and a refund processed upon approval. The money will be refunded via the original payment method. For credit card payments this may take 5-10 working days for a refund to show up in your account.

If the product is damaged in any way or the refund was initiated after 14 calendar days you will not be eligible for refund.

We are happy to exchange products for different sizes or other products. However, this must be done through the standard returns & order process and at your own cost for returning unwanted items.

Please read our terms & conditions for information on returning faulty products.

If you have any problems or questions please do get in contact with us. You can find all our details on our contact page.